800-993-8942 Toll Free
770-426-9553 GA
  

 

 

 

 

 

 

Contact United Bank Card

We stand behind our service and products and to that end, we encourage all users, be they prospective or existing customers, to ask us directly if they have any questions about our service.

Unlike many financial services and payment processing companies, we’re here for our customers and much prefer our members to be fully informed than not.

If you have a question or would just like more information before you join UBC, contact us using the information below.

 

Customer Service Department:
Statement & billing questions, batch & deposit information, bank account changes, name changes, additional locations
laurie@unitedbankcardse.com
800-201-0461

Technical Support Department
Terminal help desk, adding new card types, repairs
laurie@unitedbankcardse.com
800-201-0461

 

Shipping & Supplies
Paper, Ribbons, Imprinter Slips, Ink, supplies for your POS terminal
laurie@unitedbankcardse.com
800-201-0461

Risk Management Department:
Please report any fraudulent sales, suspicious activity or sales that exceed your processing estimates
risk@unitedbankcard.com
800-201-0461

Voice Authorization Center:
Please contact when your terminal says "Call Center" or when initiating a "Code 10" verification on suspicious transactions

 

CREDIT CARD COMPANIES
Visa/MasterCard: 800-944-1111 - Bank ID# 089900
American Express: 800-528-2121
Discover Card: 800-347-1111
Have your merchant numbers ready.

 

ACCEPT CREDIT CARD PAYMENTS TOMORROW
Whether you need a merchant account or already have an existing merchant account and are simply seeking a better rate, call United Bank Card today to speak with a sales representative or apply online for instant approval.